Most studios ask you to take their word for it. We publish every standard we work to on the page for the service it belongs to, in plain language, so choosing us is a decision you can check rather than one you have to trust.
If you read nothing else on this page, read these. Every one of them is written on a service page somewhere on this site, which means you can hold us to it rather than take it on faith.
Wax spatulas binned after one dip. Makeup brushes washed between clients. Nail tools autoclaved. On the page, not implied by a photograph of a clean counter.
Sixty minutes means sixty minutes of hands on you. Consultation and changing time sit outside the booking instead of quietly taking ten minutes out of it.
Massage pressure on a scale of one to five. Bikini style confirmed before you undress. Bridal looks photographed under flash six weeks out.
Sixteen artists you can ask for by name. For bridal and color, the person who does your trial does your day, with no substitution.
Homepage, service page and the desk. Nothing is added at checkout that was not agreed when you booked, and quotes go out in writing.
Including when the honest answer costs us the booking. That is the part most places skip, and it is the reason the rest of this list is worth believing.
One Dip Per Spatula, Then The Bin
Hygiene is the thing nobody asks about and everybody should. So instead of a reassuring sentence, here is the actual list, and every item on it appears on the service page it belongs to.
Three promises about how an appointment actually runs. All three cost us money, which is precisely why so few places make them.
Private Room, Door Closed, Covered Throughout
Sixteen Artists, All Requestable By Name
Anonymous staff are easy to schedule and impossible to build a relationship with. Every artist here is listed, linked and bookable individually.
The beauty industry runs on a handful of claims that do not survive being asked about. Repeating them would be easier and would sell more. We would rather you could believe everything else on this site.
Almost nobody does both properly. Having a workroom and a salon in the same building means the outfit and the look for the same day can be planned together instead of coordinated across three businesses.
Patterns drafted, cloth cut and every seam finished in our own workroom. Two fittings as standard on made to measure, a third if the garment needs it, and collections produced in limited runs graded on real bodies rather than one sample size.
Bespoke styling includes an honest edit of what you already own, which is uncomfortable for about a minute and is most of the value.
Twenty treatments across seven categories, from a precision cut to bridal makeup, brows, nails, waxing and body work. Hair and makeup run in parallel on two chairs, which genuinely shortens a wedding morning.
Every category has its own page with the full price list, the standards we work to, and the things we will not do.
Not every salon does the things in the right column. Plenty are excellent. But these are the seven questions worth asking anywhere you book, and most places would rather you did not ask them.
| The Question | At Erothots | Commonly Elsewhere |
|---|---|---|
| Is An Hour An Hour | Sixty minutes hands on, consultation outside it | Fifty on the table, sold as sixty |
| Do You Double Dip | Never. One dip, then binned | Routine, and rarely mentioned |
| Which Wax On Intimate Areas | Hard wax only, without exception | Strip wax, because it is faster |
| How Is Pressure Set | A number agreed first, checked three times | Asked once in the first two minutes |
| Can I Request An Artist | Yes, and the trial artist does your day | Whoever the diary assigns |
| Do Prices Match The Website | Exactly, every treatment | Often a starting price with extras |
| Will You Send Me Elsewhere | Yes, when it needs a doctor | The slot is filled either way |
Every one of these is a direct consequence of something above it. A studio that never turns anyone away is not being careful with anybody, and we would rather you read this before paying a deposit than after.
Tuesday and Wednesday, and Saturday finishes at two. Fewer chairs and fewer hours is what a proper pace costs, and it genuinely makes booking harder.
An hour that is actually an hour, tools that are actually sterilized and a second brush kit in rotation all cost money. If price is your first filter, somewhere else will beat us.
Summer Saturdays go twelve to eighteen months ahead for bridal. If your date is close we will tell you immediately rather than holding you and hoping.
Oral isotretinoin, active infection, sunburn, a cold sore, or skin waxed in the last forty eight hours. You may have traveled across town and the answer will still be no.
No laser, no injectables, and no facial or eyebrow waxing at all. Faces are threaded here. If laser is genuinely the better answer, we will say so.
Waxing needs two to three weeks of growth and no shaving between. Deep tissue on a long standing problem needs a course. The first appointment is always the hardest.
Every standard we work to is published on the service page it belongs to. Hygiene rules, timings, pressure scales, patch tests and the things we refuse to do. That means you can check whether we did what we said, which is a different proposition from being asked to trust us.
Yes, on the homepage, the service page and at the desk. Anything variable, such as travel for on site bridal work or a custom waxing package, is quoted in writing before you commit. Nothing is added at checkout that was not agreed when you booked.
Sixty minutes means sixty minutes of hands on you. The consultation before and getting dressed afterward sit outside the booked time. It is worth asking that question anywhere you book, because in a great many places a sixty minute treatment is fifty minutes of work.
Yes, by name, on any service. For bridal hair, bridal makeup and color work the person who does your trial does your day, without substitution. If we cannot guarantee that for your date, we tell you when you enquire rather than six weeks out.
Every artist, and we check rather than assume. We ask to see current qualifications and insurance and we verify them. A lapsed certificate is not something anybody should discover after an incident.
Because if one thing a therapist tells you turns out to be nonsense, you are entitled to wonder about the rest of it. Massage does not release toxins, wraps do not cause inch loss and no hand breaks down scar tissue. What these treatments genuinely do is real and does not need those claims attached.
Yes, and it is the main advantage of having both under one roof. A fitting and a beauty appointment can be scheduled back to back, and for weddings we build a written run sheet covering hair, makeup and the dress with a deliberate empty buffer in it.
Oral isotretinoin within six months, an active infection or fever, a cold sore, sunburn, broken or weeping skin, an eye infection, or skin waxed within forty eight hours before a scrub. Some conditions need a doctor's clearance rather than a refusal. Tell us at booking and we will reschedule rather than turn you away at the door.
Neither, and we do not wax faces or eyebrows either. Facial hair is threaded here because wax lifts a layer of thin facial skin along with the hair. If laser is genuinely the better answer for you, we will say so, which costs us the booking and is the honest position.
Because working to the pace described on this page means fewer appointments per day, and two full days off keeps that sustainable for the artists. It does make booking harder and we are not going to pretend otherwise. Monday, Thursday, Friday, Saturday and Sunday are all available.
For a single treatment, a week or two is usually comfortable. For bridal, secure the date twelve to eighteen months ahead if it is a summer Saturday, then arrange the trial four to six weeks before. For a full body wax or a long massage, aim for a fortnight.
Say so during the appointment if you can, because almost everything is easier to change while you are still in the chair. If you would rather raise it afterward, contact us directly and it goes to the founders rather than into a form. We would genuinely rather hear it than read it in a review.
Tell us what you are after and anything we should know. If what you want is not something we should be doing, we will say so and point you somewhere that can.
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